Payment Policy

Payment Policy

At Maisonvirelle, we ensure a secure and seamless shopping experience. We accept a wide range of secure payment methods to process your orders smoothly.

Accepted Payment Methods

We accept a range of secure payment methods, including:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Google Pay
  • Apple Pay (where supported)
  • Shop Pay
  • UnionPay

The payment methods displayed during checkout may vary depending on your device, browser, location and eligibility.

Payment Security: Payments are processed securely through Shopify Payments and our authorised payment partners. Our checkout uses encryption to help protect your payment information. Maisonvirelle does not store full credit card details.

If you experience any issues during checkout, please contact our customer support team at support@maisonvirelle.uk.

Contact information

Shop name: Maisonvirelle

Legal operator: Ferdi Batmaz

Address: Feldstraße 23B, 52477 Alsdorf, Germany

Email: support@maisonvirelle.uk

Phone: +44 7441 392301

Contact form: Contact page

Customer service opening hours:

Monday–Friday: 9:00 AM–5:00 PM (GMT)

Saturday–Sunday: 11:00 AM–4:00 PM (GMT)

We aim to respond to enquiries within 24 hours.