capri pants
£54.99
Sale price
£54.99
Regular price
Skip to product information
capri pants
£54.99
Sale price
£54.99
Regular price
🚚
Free Shipping
Enjoy free delivery on all orders
Description
Shipping Information
- Free tracked delivery on all UK orders
- Transit time: 4-6 business days, Monday to Friday. Estimated delivery time: 5-8 business days.days
- Tracking information is sent by email after dispatch
- No additional delivery charge is added at checkout
Returns & Refunds
We accept returns and exchanges for both faulty and non-faulty items within 30 days of delivery.
When you can request a return
- You have changed your mind
- The item is unsuitable or does not fit as expected
- You received the wrong item
- The item arrived damaged or faulty
Return conditions
- Items must be returned in their original condition
- Items must not have been worn beyond trying them on
- Items must be unwashed and free from marks, scents or damage
- All original tags must remain attached
- Original packaging should be included where possible
- The return must be requested within 30 days of delivery
How to return an item
- Contact our Customer Care team before posting your return
- Include your order number and the reason for your return
- Approved returns must be sent back by post
- For standard change-of-mind returns, the customer is responsible for arranging the return label and return postage
- No restocking fee is charged
- Exchanges are accepted for eligible items, subject to availability
If your item arrived damaged, faulty or incorrect, please contact us before sending it back. Include your order number and clear photographs of the issue so our Customer Care team can provide the appropriate return instructions.
Refund processing
- Returned items are inspected after they arrive
- We will notify you when your return has been approved or declined
- Approved refunds are issued to the original payment method
- Approved refunds are processed within 10 days after the return has been received and inspected
- Your bank or payment provider may require additional time to display the refund
Contact Us
Need help with sizing, delivery, returns or an existing order? Our customer care team is happy to assist.
- Please include your order number when contacting us
- We aim to respond within 1–2 business days
Combine & get up to 25% extra off
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30 Day Returns
Easy returns if your piece is not quite right.
Free UK Delivery
Free tracked delivery .
Secure Checkout
Encrypted payment with trusted payment methods.
5–8 Business Days
Estimated delivery with tracking updates.
Welcome to the Maisonvirelle Frequently Asked Questions page. We're here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don't hesitate to contact us.
How long will it take to receive my order?
Handling time: 1–2 business days
Transit time: 4–6 business days
Estimated delivery: 5–8 business days
For more details, please refer to our Shipping Policy.
Do you offer free shipping?
Yes. We offer free shipping on all orders within the United Kingdom.
Where is Maisonvirelle located?
Maisonvirelle is a Germany-based business offering a curated selection of high-quality products with shipping available throughout the United Kingdom.
What if I receive a defective product?
If you receive a defective or incorrect item, please contact us within 30 days. We'll review the issue and provide a replacement or another suitable solution.
Can I cancel my order after it's placed?
Yes. Orders may be cancelled within 24 hours after purchase by contacting our support team.
What is your return policy?
We offer a simple 30-day return policy. Please visit our Returns & Refund Policy for full details.
When will I receive my refund?
Once your returned item has been received and inspected, approved refunds are issued to your original payment method. Processing times may vary depending on your payment provider.
Do you offer any warranties or guarantees?
We provide a 30-day satisfaction guarantee in accordance with our Returns & Refund Policy.
How can I contact customer support?
Email us anytime at Maisonvirelle21@gmail.com or visit our Contact page.
Do you ship internationally?
No. We currently ship exclusively within the United Kingdom.
Do you have a physical store?
No. Maisonvirelle is an online-only retailer, allowing us to offer competitive pricing and a carefully curated product selection.
Can I place a bulk order?
Yes. Please contact our customer support team for assistance with wholesale or bulk purchases.
How do exchanges work?
Please contact our support team and we'll guide you through the exchange process, subject to availability.
How can I track my order?
Visit our Track Order page and enter your order details to view the latest shipping updates.